Count-IT B.V., registered with the Chamber of Commerce under no. 95904700 and located and office in (6045 JC) Roermond at the Produktieweg 1, is a company specializing in software development for one system on cash register management, inventory management, order management, reports, customer portal, CRM and more. In addition, Count-IT B.V. supplies the necessary hardware if required. On the website of Count-IT B.V. the above components are further explained (www.count-it.eu). On all described parts this privacy statement applies. Many of the company and or personal data of users of the services as well as supplier data under management of Count-IT B.V. are stored and managed by the internal ICT department. Count-IT B.V. complies with the General Data Protection Regulation and other European privacy laws and regulations.

Recording and processing of personal data
When you use the services of Count-IT B.V., your company and / or personal data are processed. This happens in different ways and for different purposes. In principle, Count-IT B.V. stores data only digitally. Digital data are retained for a period of 7 years, unless a longer or shorter retention period is required by law. Physical documents are not kept by default and are only stored when and as long as this is necessary for the purpose for which they were collected. In that case, Count-IT B.V. ensures appropriate security measures to safeguard the privacy of data subjects. In the following, ‘data’ includes business and/or personal data. See below which category applies to you:

• Are you an online website visitor www.count-it.eu
  When you visit our website you are providing data to Count-IT B.V. without perhaps being aware of it. This includes device data such as a unique device ID, the version of the operating system and settings of the device you use to access a service of Count-IT B.V. But also usage data about the services you use including the time, duration of use and content of the service. In addition, to the extent transmitted to Count-IT B.V., location data from your mobile device or data derived from your IP address are also used. If you send an email via the website then this email will be stored for the duration of 14 days.

• Are you a visitor to the office of Count-IT B.V.
  Count-IT B.V. does not register visitor data. However, camera surveillance is available in the building where Count-IT B.V. has offices. This building is owned by a third party and Count-IT B.V. only rents office space here. The camera surveillance is managed by the owner of the building and falls under his responsibility. Count-IT B.V. has no access to the camera images, unless required by law or in cooperation with the owner of the property. The office space is only accessible during working hours and when at least one employee of Count-IT B.V. is present.

• Are you a customer of Count-IT B.V.
  Count-IT B.V. uses the data provided by you (such as company name, establishment details, Chamber of Commerce number, VAT number, telephone number, contact person, e-mail address, bank account number, administrative data, and agreement) to implement the agreement(s) concluded with you on delivery of products and/or services. Your data will be kept for at least seven years after the end of the agreement, in accordance with legal retention periods.

• Are you a supplier of Count-IT B.V.
  Count-IT B.V. uses the data provided by you (including company name, business details, Chamber of Commerce number, VAT number, tel. no., contact person, e-mail address, bank account number, administrative data, agreement) to implement the agreement(s) with you on purchase of services. Your data will be kept for at least seven years after the end of the agreement.

• Are you a business user of Count-IT B.V.'s services.
  Count-IT BV uses the data provided by you to implement the agreements made for data storage and processing. This will be recorded in a processing agreement, which you will receive when entering into a service. The agreement will be kept for the duration of the cooperation and at least 7 years after termination of the agreement.

• Are you a job applicant at Count-IT B.V.
  Count-IT B.V.. uses the data you provide (such as name, address and residence details, telephone number, email address, resume, cover letter, interview reports and any references) solely to assess and process your application. Your data will be kept for a maximum of 4 weeks after the end of the application process, unless you give permission to keep it longer (maximum 1 year) for future vacancies.

• Are you doing an internship at Count-IT B.V.
  Count-IT B.V. uses the data provided by you (including name/ address/ place of residence + tel. data, internship agreement, registration of hours, internship report, starting date and e-mail address) to implement the internship agreement concluded with you. Your data will be kept for a minimum of 7 years.

Basis for data processing
We may lawfully process personal data about you only if we do so on a legal basis. We process your personal data because it is necessary for the performance of the agreement between you and us, as laid down in Article 6 paragraph 1 sub b of the General Data Protection Regulation (AVG). In addition, we may process your personal data for another legitimate interest, such as informing our clients about current events or changes in our services. This basis is laid down in Article 6 paragraph 1 sub f of the AVG.

Special personal data
Count-IT B.V.'s website and services do not intend to collect data on visitors under 16 years of age without parental/guardian/guardian consent. Count-IT B.V. cannot, however, verify that a visitor is 16 years of age or older. If you believe that Count-IT B.V. has collected personal information about a minor without parental consent, please contact us at privacy@count-it.eu so that this information can be deleted.

Data Security
Count-IT B.V. uses extensive security procedures for the protection of processed data, including to prevent unauthorized access to such data. Your business and/or personal data are stored on secure disks. In particular, we take the following measures:

• Access to personal data is protected with a username and password;
• Once received, the data is stored in a separate, protected and secure system;
• We use secure connections (Secure Sockets Layer or SSL) that shield all information between you and our Web site when you enter personal data;
• We keep logs of all access requests to company and/or personal data;
• Digital backups are made. These are secured separately (both digitally (username + password)
• We have processor agreements from our external partner(s).

If there are indications of abuse please contact us at privacy@count-it.eu.

Secrecy
Everyone who works within Count-IT B.V. and thus has access to Personal Data, are obliged to maintain confidentiality of these Personal Data. For the Processing of special Personal Data, everyone who processes them has a duty of confidentiality. This arises from the profession or employment contract of the person concerned.

Processing Register
Count-IT B.V. keeps a register of the processing activities carried out under its responsibility. This register contains the following information:

1. The name and contact information of the Controller and, if applicable, the Data Protection Officer;
2. The processing purposes;
3. The categories of data covered by the Processing;
4. The categories of recipients to whom Personal Data is provided;
5. If possible, the intended time period within which the Personal Data should be deleted;
6. If possible, a description of the technical and organizational measures taken

Use of Cookies
The Count-IT B.V. website uses cookies when offering their products and or services. More information about the use of cookies and similar technologies can be found below. Websites use convenient and useful techniques that increase the ease of use and make the site as interesting as possible for each visitor. Well-known examples of these techniques are cookies and scripts (hereinafter referred to collectively as “cookies”). Cookies can be used by website owners or by third parties who communicate through the website you visit. The use of cookies is secure. No personal information, such as a phone number or email address, can be traced from cookies. As a result, cookies also cannot be used for email and telemarketing campaigns. We think it is very important that you know which cookies are used on our website and for what purposes. We want to guarantee your privacy and the user-friendliness of our website as much as possible.
Below you can read more about the cookies used by and through our website and for what purposes.

• Functional
• Analytics
• Other
• Browser settings

Cookies that ensure the website functions properly 
Our website uses cookies for:

• Saving preferences, such as language, location, desired number of search results to display, etc.
• Reading your browser settings to display our website optimally on your screen

Cookies that allow us to measure website usage
In order to determine which parts of the website are of most interest to our visitors, we try to continuously measure, including with the help of third-party software, how many visitors come to our website and what is most viewed. We use cookies for this purpose. From the information we collect in this way statistics are created. These statistics give us insight into how often our web page is visited, where exactly visitors spend the most time, and so on. This enables us to make the structure, navigation and content of the website as user-friendly as possible for you. We do not trace statistics and other reports back to individuals. We use cookies for:

• Tracking the number of visitors to our web pages:
• Tracking the amount of time each visitor spends on our web pages;
• Determining the order in which a visitor visits the various pages of our website;
• Assessing which parts of our site need modification;
• Optimizing the website.

Other/unforeseen cookies
Due to the way the Internet and websites work, we may not always have insight into the cookies placed by third parties through our website. This is particularly the case if our web pages contain so-called embedded elements; these are texts, documents, images or videos that are stored by another party, but which are displayed on, in or through our website. Should you come across cookies on this website that fall into this category and which we have therefore not mentioned above, please let us know. Or contact the third party directly and ask what cookies they place, the reason for it, the cookie's lifetime and in what way they have guaranteed your privacy.

Browser settings
If you do not want websites to place cookies on your computer at all, you can adjust your browser settings so that you receive a warning before cookies are placed. You can also adjust the settings so that your browser refuses all cookies or only third-party cookies. You can also delete cookies that have already been placed. Please note that you must adjust the settings separately for each browser and computer you use. Please be aware that if you do not want cookies, we can no longer guarantee that our website works completely properly. You may lose some features of the site or even be unable to see certain websites at all. How to adjust your settings varies by browser. If necessary, consult your browser's help function to go directly to your browser's manual. If you want to disable cookies from specific parties, you can do so via www.youronlinechoices.eu.

Concluding remarks
We will need to update these statements from time to time as, for example, our website or the rules around cookies change. We may change the content of the statements and the cookies listed at any time and without prior warning. You can consult this statement for the latest version. If you have any further questions and/or comments, please contact privacy@count-it.eu.

Third party websites
This statement does not apply to third-party websites linked to our service through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We encourage you to read the privacy statements of these websites before using them. Count-IT B.V. therefore excludes any liability when using third party websites.

Sharing personal data with third parties
Count-IT B.V. does not sell your data to third parties and only provides them, if necessary, for internal use or to comply with a legal obligation.

View, modify or delete data
You have the right to view, correct, or delete your personal data. If you have a question or request please send an email to privacy@count-it.eu with a copy of your passport or identity card. You may then shield your BSN, date of birth and photograph. Count-IT B.V. will in principle respond to a request for inspection or correction within four weeks. In case of a request for deletion Count-IT B.V. will delete the personal data concerned as soon as possible, unless and to the extent required by law, to retain the personal data concerned or there are other pressing reasons that oppose deletion. Count-IT B.V. will send you a confirmation message after executing a deletion request. If Count-IT B.V. has not (partially) deleted the personal data in question, Count-IT B.V. will send you a message explaining why the request could not (fully) be complied with. If Count-IT B.V. cannot or cannot fully determine to which personal data a request for access, correction or deletion relates, Count-IT B.V. may ask you to (further) specify your request. The execution of the request will then be suspended until you have provided the (further) specification.

Changes
Count-IT B.V. reserves the right to make changes to the privacy statement. Therefore, please check the privacy statement regularly for any changes. This version is dated October 1, 2025. The processing of company and personal data is subject to Dutch law. Changes will take effect automatically after publication.

Questions or complaints
If you have any questions or complaints about our privacy policy, please contact Count-IT B.V. in Roermond in the first instance or send a message to privacy@count-it.eu. The responsible Data Protection Officer is Dave Claessens. You can also contact Authority Persoonsgegevens, if you have a complaint about the use of personal data. You can use the form published on the website of the Personal Data Authority, communicate your complaint.

Count-IT B.V.
Produktieweg 1
6045 JC Roermond
Tel: 088-0036000
www.count-it.eu