Our approach
What you can expect
Quick, easy and care-free
At Count-IT, we believe that switching to a new system doesn’t have to be a hassle. That’s why we live by our motto: Simple. Comprehensive. Excellent. From advice to installation and support: we take care of everything for you.
1. The first step? A good conversation
During an introductory call, we listen to your wishes, challenges, and goals. This gives us a clear picture of your business and how we can help. Prefer to explore on your own? Try our 30-day free demo, no strings attached.
2. Tailored advice, just for you
3. Transparent pricing, no surprises
Based on our advice, you’ll receive a transparant quote, no fine print or surprises later. We offer fair prices and think along with you about what you truly need. Agreed? Then we’ll get started right away.
4. Configuration per your wishes
During installation, we’ll adjust the configuration to match your preferences. No specific requirements? Then we’ll set up the system using a proven standard for your industry. This way, you’re guaranteed a flying start.
5. Fast delivery from stock
We deliver fast! Thanks to our large inventory, you won’t have to wait and will receive everything within a few business days - exceptions aside. Each item is tested in advance and fully configured.
6. Plug & Play installation
Your system is pre-installed before delivery. Just plug it in, and you’re ready to go. No technical knowledge required, no hassle. You’ll be live within a few days.
7. Extensive knowledge base
For support, we offer a comprehensive knowledge base with guides and answers to frequently asked questions. This way, you can quickly get started on your own, whenever it suits you.
8. Personal support, always within reach
Didn’t find what you were looking for? Or are you dealing with an outage or urgent issue? We’re just one phone call away. You’ll immediately speak to an expert who will help. No chatbots or waiting lines, but support from someone who understands your situation.
9. Continuous improvement and updates
We continuously improve and develop our software based on real-world feedback. New features and updates are automatically made available to all our customers at no extra cost.
10. Happy? Share your feedback!
Are you satisfied with Count-IT? We’d love it if you shared your experience with others. A recommendation is the greatest compliment for us. Together, we can help even more business owners move forward!